Legal

Privacy Policy

This policy describes how Edinburgh Safe Deposits Ltd collects, uses, stores, and protects information submitted via this website and operational communications.

1) What we collect

We may collect personal and business information you provide, including name, email, phone, company, service requirements, and any details you submit through our forms. For operational coordination, we may also retain communication logs and scheduling details.

2) How we use it

  • Respond to inquiries and provide quotations
  • Coordinate storage, transport, and handling requirements
  • Maintain internal documentation and quality assurance records
  • Improve site experience and operational workflows

3) Sharing & disclosure

We do not sell personal information. We may share limited information with vetted vendors/partners strictly for service delivery (e.g., logistics coordination), or when required by law, regulatory requests, or to protect legitimate interests (fraud prevention, security incidents, etc.).

4) Security

We apply administrative, technical, and procedural safeguards. Access is limited to authorized personnel based on operational need, and records are handled under confidentiality discipline.

5) Retention

Information is retained only as needed for operations, contractual obligations, audit readiness, and legal requirements.

6) Your rights

You may request access, correction, or deletion of your information where applicable. Some records may be retained for legal/compliance reasons.

7) Contact

For privacy questions, reach us via Contact.